General terms and conditions
1. Scope of application
For the business relations between the Maas & Peither AG – GMP Publishing (in the following: vendor) and the orderer of our products only the following general terms and conditions, in the latest version at the time of the customer`s order, apply. Opponent, divergent or supplementary general terms and conditions of the customer shall not be part of the contract.
Our licence terms apply additionally in case of purchasing one of our online products as well as in the case of purchasing CD-ROM-, DVD and USB products.
2. Registration and order
You have the opportunity to order - via post or fax, via e-mail or telephone as well as from our website.
You start the ordering process via our website by clicking on the control box “Add to shopping cart”. You can see the content of the shopping cart at any time by clicking on “ Show shopping cart” and if applicable change it. To continue the ordering process click on the control box “checkout”. You then will be asked to register as a new member with your personal account or to register with your user data or continue your shopping without registration. If you are not registered you must enter your billing address and the favoured delivery address afterwards. Three payment methods are available from which you can choose one by clicking on it. If you click on the control box “checkout”, you will get an overview of all products you have placed in the shopping cart and an overview of all costs that incur in connection with your order. At that point you can once more change the content of the shopping cart as well as make changes to the billing address and delivery address as well as to the payment method.
Before sending your order by clicking on the control box “purchase now” you have the opportunity to go back to the shopping cart at any step of the ordering process, to correct your order. To modify the order quantity you have to overwrite the quantity in the appropriate box and then click on “Refresh quantity of products”. All products will be removed from the shopping cart by clicking on the recycle bin symbol.
By clicking on “purchase now”, your order will be placed and transmitted to us. With your order, you bindingly declare your intention to purchase the goods.
3. Conclusion of contract
By placing your order you conclude a contract with the Maas & Peither AG – GMP Publishing.
The presentation of the products on our website does not represent a legally binding offer but is rather a non-binding online catalogue.
If you order through our website you will immediately be informed about the receipt of your order via the following e-mail “We have received your order”. This is an automatic order confirmation and at the same time an acceptance of the contract. After conclusion of the contract we will not store the wording of contract.
If ordered by post, fax, telephone or e-mail you will receive an order confirmation via post, fax or e-mail.
Available languages to conclude the contract are German and English.
4. Cancellation of continuations
Continuations in the form of loose-leaf collections and CD-ROM or DVD can be cancelled any time - just send a notice in text form via fax, e-mail or letter.
For cancellation conditions of online licences please refer to the licence agreement which is made available during the order process.
5. Reservation of non-availability
The fulfilment of your order takes place under the reservation of availability of the goods. If the ordered work is not published yet, the order will be pre-booked if possible. If works are out of print you have the choice, either to cancel your order or to put your name down for a possible reprint or a possible new edition. In any case, you will be informed about the unavailability of the article. We will immediately refund a possible paid purchase price.
6. Packing and shipping costs
Our packing and shipping costs depend on the size and weight of the shipment as well as on the delivery address. If ordering through our website, the packing and shipping costs will be shown before the final placement of the order. The specific order shipping costs are shown again in the order confirmation.
7. Prices and payment
The prices result from our current price lists, order forms and product descriptions. All prices are total prices including value added tax. On top of that, packing and shipping costs are added, in the currency mentioned on the invoice. A reduced rate of VAT is applied to books; a full rate of VAT is applied to: books with CD, books with online products, CDs and online products.
After receiving the invoice you can pay with your credit card or via credit transfer.
The purchase price is due for payment upon receipt of the invoice and payable without deduction within 14 days after issuing the invoice. If you decide to pay with credit card, your credit card will immediately be charged with the due purchasing price. The delivery of digital contents, provided for download only takes place when we have received the payment. If you want to receive digital contents provided for download as soon as possible, we recommend paying with credit card.
You will receive an invoice with every update for German language products, which are kept updated by follow-up deliveries.
We reserve to make deliveries on cash, partly prepayment or full prepayment. In this case we will inform you beforehand.
8. Reservation of title
The delivered good remains in our property until the orderer performs full payment of purchase price. Without our prior, consent in text form you are not permitted to resell the good, which was delivered by us and is still under reservation of title.
The statutory warranty rights shall apply.
10. Applicable law, court of jurisdiction and online settlement of disputes
The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
If the orderer is a merchant, a legal entity under public law or special fund under public law the exclusive jurisdiction for all disputes arising from this contractual relationship is the court having jurisdiction for our company’s headquarters (Schopfheim).
The European Commission provides an Internet platform for the settlement of disputes via the following link: http://ec.europa.eu/consumers/odr
This platform serves as a contact point of extrajudicial settlement of disputes regarding online purchase contracts or service contracts to which a costumer is party to.
Information pursuant to Section 36 VSBG (Alternative Dispute Resolution Act):
We are neither willing nor obliged to participate in dispute resolution before a consumer arbitration board.