Due to the global COVID-19 pandemic, travel restrictions and other regulations resulted in the suspension of traditional on-site audits. Instead, information and communication technologies (ICTs) have made so-called ‘hybrid audits’ increasingly common. ICTs are explained in Guideline MDCG-2020-4 and the accompanying Q&A.

To clarify the meaning of the term ‘hybrid audit’, the MDCG agrees on the following definition:

“A ‘hybrid audit’ should be understood as an audit on the premises of the manufacturer or its supplier(s) and/or subcontractor(s) with at least one auditor present on the premises and other members of the audit team participating from elsewhere using information and communication technologies (ICT).“

When establishing audits, notified bodies should allow adequate time to review relevant processes at the premises and clearly document which parts of the conformity assessment must be conducted at the premises and which can be conducted remotely. The MDCG can then decide, based on experience, whether changes are necessary.

In addition, the MDCG has asked the Notified Body Coordination Group (NBCG-Med) to further elaborate on the operational elements that must be performed on the premises of the auditee.

Source:

EC: MDCG-Dokument